Contact Info

Hours: Mon - Fri: 09.00 - 17.00
FAQs

Frequently Asked Questions?

We offer Managed Service Provider (MSP) solutions tailored to meet the needs of small and large businesses. Our services include broadband options like SOGEA, FTTC, FTTP, Leased Lines, and 5G Mobile Data. We also provide IT support, network monitoring, and cybersecurity solutions to keep your business connected, secure, and productive.

We cover all of Staffordshire and Staffordshire moorlands, as well as Cheshire and Derbyshire. Whether you’re located in a local area or a remote area, we are here to help with any IT Solutions throughout the UK.

We offer a variety of broadband services, including:
  • SOGEA (Single Order Generic Ethernet Access): A reliable, high-speed broadband option without a landline.
  • FTTC (Fibre to the Cabinet) and FTTP (Fibre to the Premises): Fibre broadband options with varying speeds for different business needs.
  • Leased Lines: A dedicated, high-speed line for uninterrupted service.
  • 5G Mobile Data: Flexible mobile broadband with the speed and convenience of 5G.

Our support team is dedicated to providing a seamless experience. We monitor your services for connectivity and performance, keeping an eye on ping history and any outages. Our 1st response team offers fast and efficient support without long waiting times.

We work with multiple carriers to ensure that we can deliver stable and reliable connections. If one carrier experiences an issue, we can seamlessly transition to another, minimizing downtime and keeping your buSecurity is a top priority. Our cybersecurity services include firewalls, endpoint protection, network monitoring, and security awareness training. We proactively manage these solutions to reduce risks, prevent unauthorized access, and keep your systems safe.siness operational.

Yes, we understand that every business has unique needs. We offer customizable packages that allow you to choose only the services that are relevant to your business.

We offer flexible payment terms and options to suit your business’s cash flow. Payments can typically be made via bank transfer, credit card, or direct debit. Contact our team to discuss a payment schedule that works for you.

Getting started is easy! Contact us through our website or give us a call. We’ll discuss your business needs, provide a personalized quote, and arrange installation or migration services if required.

Yes, we provide customers with access to a dashboard that shows real-time data on network performance, outages, and other key metrics. This enables you to monitor your services and stay informed.

Yes, we offer both onsite and remote IT support services. Our remote support options are convenient for troubleshooting minor issues or assisting with software installation and configurations.
Faqs